Frequently Asked Questions

Frequently Asked Questions

About the company and experience

Yes, we hold all the required local licenses and carry liability insurance to protect both our team and our clients.

We have been operating for more than 6 years, successfully completing projects of various sizes and complexities.

Yes, we can provide references from satisfied clients and also share testimonials published on our website.

Absolutely. We maintain a portfolio of past projects on our website and social media, and can also send you a customized gallery upon request.

We are members of several industry associations and hold certifications that attest to our commitment to quality and safety standards.

About the project and budget

The cost depends on various factors such as project scope, materials, and estimated duration. We provide a personalized quote after evaluating all requirements.

Yes, we always provide a written estimate with a clear cost breakdown for materials, labor, and any other relevant expenses.

We generally require an initial deposit before starting the project and set up a payment schedule throughout the work. We accept various payment methods.

The estimate usually covers labor, standard materials, and basic administrative fees (including permits if handled by us). Extra costs can occur if you request late changes, choose premium materials, or if unforeseen structural issues appear.

Depending on the project size, we may offer in-house financing or work with partner institutions. We also manage flexible payment plans for larger-scale projects.

About timeline and planning

The timeframe depends on the scope of work and material availability. We will provide a tentative schedule to guide the project timeline.

We can begin as soon as all necessary planning, permits, and contractual agreements are in place, subject to our current scheduling.

If unexpected delays occur—such as bad weather or late material deliveries—we will inform you immediately and adjust the work plan accordingly. We strive to minimize any disruptions.

We sometimes manage multiple projects simultaneously, but we assign a dedicated supervisor or manager to each project to ensure proper oversight and communication.

Depending on the scope of the project, many clients choose to remain in their homes. However, there may be noise, dust, and temporary access restrictions. We will advise you to minimize any inconvenience.

About permits and regulations

In many cases, yes. Depending on the type of project, local authorities may require specific permits for construction or remodeling work.

Usually, we handle the permit application process. If you prefer to do it yourself, we can guide you, but we typically manage this step for convenience and accuracy.

Absolutely. We ensure our projects meet or exceed local building codes, maintaining high standards of quality and safety.

We coordinate with inspectors and will be present during inspections to address any issues promptly. If a problem arises, we will resolve it before moving forward.

About materials and labor

We use high-quality, reputable brands that offer durability and performance. We believe in using materials that balance cost-effectiveness and longevity.

Yes. You can specify your preferred materials or supply them yourself. We’re here to offer guidance on suitable options for your project.

For specialized tasks like electrical or plumbing work, we partner with trusted subcontractors. We thoroughly vet their licenses, experience, and quality of work to ensure consistent standards.

A dedicated supervisor or project manager will be assigned to oversee the job, coordinate the team, and keep you updated on progress.

About warranties and maintenance

Yes, we provide a warranty that covers our workmanship for a specified period, typically between 6 and 12 months, depending on the project.

It usually covers construction or installation defects. Duration varies based on the nature of the work and materials used, but is at least one year in most cases. Some materials come with their own manufacturer warranties.

We offer post-project customer support. If you encounter any issues, just contact us, and we will schedule a visit to address the problem as soon as possible.